Frequently Asked Questions
What is RollPass?
RollPass is a free platform for finding Brazilian Jiu-Jitsu open mats, seminars, private classes, and camps. Hosts publish their own events, and you browse by city and reserve your spot in a few clicks.
Do I need an account?
No — browsing is completely open, and you can sign up for an event with just your name and email. Creating an account (you sign in with a one-time code sent to your email) lets you track and cancel your bookings, save events, and message coaches.
How much does RollPass cost?
RollPass is free and never handles payment. If an event has a mat fee, you pay the host directly at the door. Host-published events without a listed price are free to attend; for community-sourced open mats the mat fee varies, so check with the gym.
How do sign-ups work?
Open mat sign-ups are confirmed instantly. Seminars, private classes, and camps are requests the host approves; once confirmed, you get an email with a calendar invite. Spots are limited by the event's capacity, and there is no waitlist — when it's full, it's full.
Can I cancel my sign-up?
Yes. If you're signed in, cancel any upcoming booking from My bookings and the host is notified automatically. Cancelling is no longer possible once the event has started. If you signed up without an account, email support@rollpassinc.com and we'll take care of it.
What happens if the host cancels the event?
You get an email right away with the host's reason and a calendar cancellation, and the event page is marked as cancelled. Host cancellations are final.
What emails will I get from RollPass?
Booking confirmations with calendar invites, cancellation notices, updates your host sends to attendees, and a one-time rating request after an event you attended. Sign-in codes arrive separately when you log in.
What does the Community badge on a listing mean?
Community listings are curated by RollPass from a gym's publicly advertised schedule. They are informational only — RollPass doesn't take sign-ups for them, so verify times, fees, and visitor policies with the gym before you go.
How do camps work?
A camp is a multi-day event made up of individual sessions, each with its own price and capacity. Pick the sessions you want and send a single request; the host approves it like any other booking. Camps stay open for sign-ups until the last session ends.
How do I list my own event?
It's free. Sign in, set up a coach or gym profile from the dashboard, and publish your open mat, seminar, private class, or camp. You approve sign-up requests, can message everyone who's registered, and collect any fees in person.
How do I find a coach for private classes?
Browse the coach directory and filter for coaches open to privates. Message a coach directly on RollPass to ask about availability and rates — scheduling and payment are arranged between you and the coach.
How do I delete my account?
From your profile page, and it takes effect immediately. Your personal details are permanently anonymized, your upcoming bookings and events are cancelled with everyone notified, and deletion cannot be undone.
Still have questions?
Anything we didn't cover: support@rollpassinc.com
For the legal fine print, see our Terms & Disclaimer.